All merchandise is
backed by a 30-day full satisfaction guarantee from delivery date.
Product defects are covered by a 12-month manufacturer's warranty
from date of delivery. Prior authorization from Sean James is
required for all returns.
You can order
directly from our online catalog, or by phone or fax, using any
major credit card - Visa, MasterCard, American Express, or
Discover. Online orders are encrypted and secure. Purchase orders
are accepted from established businesses with proper credit
approval. Billing is net 30.
There is a flat
rate shipping charge of $15.00 per rack. Most items ship UPS. If
you order a quantity of 6 or more, we will be glad to obtain a
freight quote from one of our discounted common carriers, or
a carrier of your choosing, and pass on the lowest shipping cost.
Freight charges are prepaid and add, unless other arrangements are
mutually agreed upon.